CONTACT
GET IN TOUCH
Questions about your claim package, a refund request, or something else? Reach out and we will get back to you within 24 hours.
Include your claim ID (the URL of your claim page) if your question is about a specific claim.
⚖
LEGAL GROUNDING
Our documentation follows the strict filing protocols of the UK Civil Aviation Authority and the European Union's 261/2004 mandate.
☉
DATA INTEGRITY
We do not store your flight documents. Your data is used exclusively to generate your claim package and is purged from our active buffers every 24 hours.
☐
FEE TRANSPARENCY
One flat fee. No hidden charges. No percentage of your payout. You send the letter, you keep the money.